Member of the Scottish Parliament

Kaseya’s CEO Bet: Can Customer Experience Overcome Past Challenges?

Kaseya’s new CEO Rania Succar is betting big on customer experience to drive MSP growth. Her vision includes frictionless operations and strategic innovation, but the company must overcome significant industry skepticism.

by Natalie BrooksOctober 28, 2025November 2, 2025

AI Business Technology

Kaseya’s AI Revolution: Can Automation Save MSPs From Burnout?

Kaseya is betting big on AI to transform managed service providers’ operations. The company’s digital workforce initiative aims to automate routine tasks, but can it deliver on its ambitious vision?

by Darren HoltOctober 28, 2025November 2, 2025